How the Pathfinder Model Transforms Audience Engagement

Published on 13th March 2025

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This insights post is a summary of the blog post published by The Pollack Group. View the full post at: Unlocking Growth: How the Pathfinder Model Transforms Audience Engagement.

Connecting with audiences isn’t just about being seen — it’s about being understood. The competition for brands and marketers continues to grow.  Vying for attention, creating an experience that resonates at every touchpoint of the buyer’s journey is essential. The Pollack Group has developed the Pathfinder Model — an approach designed to amplify brand visibility, build trust, and drive lasting engagement.

This model is a practical framework that has already proven its power in industries as diverse as industrial, consumer goods, and beyond. For marketers looking to create more meaningful connections with their audiences, the Pathfinder Model offers a clear, actionable strategy for success.

What is the Pathfinder Model?

The Pathfinder Model is a buyer-centric, journey-based marketing approach that adapts to evolving consumer expectations. It recognizes that not all buyers are alike or in the same head space. They fall into three key categories:

  • Educables:  low knowledge and low motivation.
  • Persuadables:  low knowledge but high motivation.
  • Convertibles: high knowledge and high motivation.

By recognizing these distinctions, brands can tailor their marketing strategies to meet each buyer where they are, providing the exact support, information, and encouragement they need to move to the next stage of the journey.

The Pollack Group outlines several aspects of the Pathfinder Model including:

  • Why It Matters for Modern Marketers
  • How to Implement the Pathfinder Model in Your Marketing
  • Lessons for Brand Builders
  • A New Playbook for Audience Engagement

To get details about each of these elements, read the full post at: Unlocking Growth: How the Pathfinder Model Transforms Audience Engagement.

Worldcom Partner Insights - Strategy

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