Driving Customers through the Marketing Funnel

Published on 15th April 2025

This insights post is a summary of the blog post published by HBI Communication. View the full post at: Funnel Marketing – The path to successful brand communication.

We also have heard to the marketing funnel.  It demonstrates the stages of interaction with a company from the initial introduction through transaction to ongoing engagement.

When a prospective client finds your business through a tailored public relations campaign, a social media campaign, or a specialized article, they only have a brief time to go from making contact to choosing to engage with your business or use your goods and services. Driving the customer or client through the marketing funnel takes a focused approach in order to travel through the entire communication process.

From initial interest to enduring patronage, the funnel aids in generating attention, delivering pertinent communications, and eventually converting leads into paying consumers. Agencies in the technology and innovation understand how crucial a carefully considered funnel is to connecting with the right audience, establishing credibility, and fostering long-lasting partnerships.

Funnel Phases – from visibility to trust building

However, how does funnel marketing function in public relations?  The following outline the steps in the funnel used by public relations.

  1. Awareness: Creating visibility
  2. Interest: Sparking interest
  3. Desire: Building trust
  4. Action: Lead to a decision
  5. Bond: Nurturing long-term relationships

To get more details about each of these steps, view the full post at: Funnel Marketing – The path to successful brand communication.

 

Worldcom Partner Insights - Content Marketing

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